eq777 Terms and Conditions

Definitions and Scope

The definitions of key terms used in this agreement are provided below. These definitions apply throughout the entire document.

Key Terms

• "Platform" — The eq777 website eq777.lat and all services provided on it.
• "Member" or "User" — Any person who has opened an account on eq777.
• "Account" — A personal gaming account registered on the platform.
• "Balance" — The total of real money deposited into the account and bonus credits.
• "Bonus" — Promotional credits issued by the platform, withdrawable subject to meeting specific conditions.
• "Wagering Requirement" — The obligation to place a specified amount in bets before bonus funds can be withdrawn.

These terms apply to all members using eq777 from Bangladesh. All services on the platform are governed by these terms.

Eligibility and Registration

2.1 Age Requirement

2.2 Registration Terms

You must provide accurate and complete information at the time of registration. Registering with false information may result in account cancellation and forfeiture of balance. The following conditions apply at registration:

• Each person may open only one account. Creating multiple accounts is strictly prohibited.
• The name, date of birth, and identification details provided at registration must be truthful.
• It is your responsibility to keep your account email address and password completely confidential.
• You may not operate an account on behalf of a third party or using a third party's funds.
• If any information provided at registration changes, you must notify the support team immediately.

2.3 Identity Verification (KYC)

eq777 reserves the right to verify your identity at any time. A copy of your National ID (NID), passport, or birth registration certificate may be requested before a withdrawal is processed. If the required documents are not submitted within the specified time, the withdrawal will be temporarily suspended.

Account Management

3.1 Account Security

You are fully responsible for the security of your account. Keep your password strong and do not share it with anyone. If you suspect that your account has been accessed without authorization, contact our 24/7 live chat immediately.

3.2 Account Restrictions

eq777 reserves the right to temporarily suspend or permanently close an account for any reason, particularly if:

• There is suspicion of a breach of terms.
• Evidence of involvement in fraud or money laundering is found.
• Evidence of operating multiple accounts is found.
• A user attempts to exploit any technical error or bug.

Deposits and Withdrawals

4.1 Deposit Rules

The following mobile banking methods are currently accepted for depositing funds on eq777:

• bKash
• Nagad
• Rocket
• Upay

The minimum deposit amount is ৳300 — for each method. Once a deposit is verified, it is generally credited to the account within a few minutes.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. A withdrawal request generally takes 15 minutes to 2 hours to complete. Withdrawal is only possible when the following conditions are met:

• Identity verification (KYC) must be completed.
• Withdrawal must be made using the same method used for the deposit (to prevent money laundering).
• The applicable wagering requirement for any bonus must be fulfilled.
• There must be no unresolved disputes on the account.

eq777 is not liable for delayed, technically failed, or third-party payment provider-related transaction issues. However, we will always assist in resolving problems.

Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. For example, depositing ৳1,000 will earn an additional ৳1,200 in bonus credits. The wagering requirement for this bonus is 15 times (15x). This means you must place bets totalling 15 times the bonus amount before it can be withdrawn.

5.2 VIP Cashback Program

The eq777 VIP program has three tiers, and it is possible to move to a higher tier through regular play:

• Bronze: Up to 0.4% cashback per week.
• Silver: Up to 0.8% cashback per week.
• Gold: Up to 1.2% cashback per week.

5.3 General Bonus Terms

• After accepting a bonus, the wagering requirement must be fulfilled within the specified period.
• Any unused bonus will be automatically cancelled at the end of its validity period.
• Multiple bonuses cannot be used at the same time unless specifically stated.
• If evidence of bonus abuse is found, the bonus will be forfeited.
• eq777 reserves the right to modify or cancel any promotion.

Gaming Rules

6.1 General Gaming Rules

All games available on eq777 are operated by third-party game providers. Game outcomes are determined through Random Number Generator (RNG) technology, which ensures fairness. Users must follow the rules below:

• Games must only be played from your own account.
• Intentionally disconnecting during a game is prohibited.
• For bets voided due to technical errors, eq777's decision is final.
• If there is a dispute over the outcome of any game or bet, support must be contacted within 72 hours.

6.2 Game Providers

Games from various international providers are available on eq777, including PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, and Microgaming. Each game is operated according to its respective provider's own rules.

Prohibited Activities

The following activities are strictly prohibited on eq777 and will result in immediate account closure and possible forfeiture of balance:

• Any attempt at fraud, deception, or money laundering.
• Playing games using bots, automated software, or artificial intelligence.
• Creating multiple accounts to abuse bonuses.
• Intentionally exploiting any technical error on the platform.
• Harassing other users or providing misleading information.
• Making transactions using stolen payment methods or another person's mobile banking account.
• Filing false chargebacks with a payment provider.

Responsible Gaming

eq777 places the highest importance on responsible gaming. We believe gaming is for entertainment, not addiction. If you feel that gaming is having a negative impact on your life, contact us immediately.

• Users may set deposit and betting limits on their own account.
• A temporary break (cooling-off) or self-exclusion option is available.
• If needed, a request to permanently close an account can be made through the support team.

For more details, please read our Responsible Gaming page.

Privacy and Data Protection

eq777 gives the highest priority to protecting your personal information. The platform uses SSL encryption technology to keep all transactions and data secure. Your information will not be sold or transferred to any third party, however it may be shared in the following cases:

• With government authorities to meet legal obligations.
• With the relevant mobile banking provider for payment processing.
• For the purpose of fraud prevention and security verification.

For more details, please read our Privacy Policy page.

Limitation of Liability

To the maximum extent permitted by applicable law, eq777 accepts no liability for the following:

• Interruption to a game session due to internet disconnection or technical errors.
• Disruption to service use caused by issues with your device or browser.
• Any errors or losses caused by third-party game providers.
• If the service is unavailable due to unforeseen or uncontrollable circumstances (force majeure).

In no case will eq777's total liability exceed the total amount deposited into your account during the relevant period.

Account Closure and Termination

11.1 Closure by User

You may request to close your eq777 account at any time. Please withdraw all remaining balance before making the request. If you wish to reactivate your account after closure, you will need to contact the support team.

11.2 Closure by Platform

eq777 may close your account without prior notice for any of the following reasons:

• Serious or repeated violation of these terms and conditions.
• Evidence of fraud or money laundering.
• An order from a court or regulatory authority.
• Abusive or threatening behavior toward our staff.

Changes to Terms and Legal Validity

12.1 Right to Make Changes

eq777 reserves the right to amend, modify, or update these terms and conditions at any time. For significant changes, we will post a notice on the platform. Continued use of the platform after updated terms are published will be considered your acceptance of the new terms.

12.2 Legal Validity

If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will continue to be fully effective. Any dispute under this agreement will first be resolved through negotiation. If negotiation fails, the dispute will be settled through mediation in accordance with applicable rules.

12.3 Contact

If you have any questions or disputes regarding these terms and conditions, please contact us:

• 24/7 Live Chat — available directly on the site
• Email: [email protected]